Frequently asked questions

Any questions you may have in relation to INERGEN® can be best answered by experiencing a full-scale demonstration of a system discharge.  This is conducted with people in the room, simulating a real fire situation.

Below, we have provided answers to some of the most frequently asked questions that we have been asked. If you have a query that has not been answered below please feel free to contact us and we will set your mind at ease.

The questions can be also be downloaded as a PDF from our download area.

  • Should I contact the fire brigade?

    If the system has extinguished the fire completely and the system does not transmit a signal to the fire brigade automatically, you do not need to contact the fire brigade. However, the person in charge of servicing the extinguishing system must be contacted so that the reason for the activation of the system can be determined and the system be put back into operation.
  • Will inert gasses affect my inventory?

    INERGEN® and other inert gasses are characterised by not being harmful to electronics and other precision mechanics. This is because inert gasses are not condensing or electrically charging. A chemical fission does not take place in connection with the activation, and the material is not harmed. There are several ways of finding out whether the system has been activated. Typically alarm panels will light up and make a buzzing sound while the control panel indicates fire and/or fault. The manometers on top of the cylinders will also show zero bar pressure.
  • How do I get my cylinders refilled?

    Fire Eater’s service telephone is open around the clock. Cylinder refilling can be initiated within 24 hours so that a production stop can be kept at a minimum.
  • Where can I get INERGEN®?

    INERGEN® can be acquired in most of the world via authorised companies trained in working with automatic room extinguishing systems – see INERGEN® is used for marine and land applications.
  • Is a 300 bar pressure dangerous?

    Yes, all work with pressure is dangerous. However if the proper precautions are taken and the pressure cylinders are handled correctly, it is, not dangerous. All Fire Eater technicians are trained and authorised to install automatic fire extinguishing systems.
  • Will 300 bars come out into the room?

    The fact that the cylinders have a pressure of 300 bar does not mean that 300 bar will be eleased into the room. The pressure is reduced in the manifold whereby a pressure of 75 bars is created at the nozzles for a short period of time right when the extinguishing agent is released.
  • How do I make sure that the extinguishing system works?

    In connection with installation and service the vital components influencing the functioning of the system are sealed. However the seal does, not mean that the system works as unauthorised people may have broken the seal. We therefore recommend that you draw up a service contract on the extinguishing system with an authorised electrician.
  • Can I service the extinguishing system myself?

    Unauthorised people who are not trained in working with automatic fire extinguishing systems should not work with or service this type of system. If this happens, Fire Eater cannot guarantee the function of the system.
  • What am I allowed to do with the cylinders?

    The cylinders are the system owner’s property which means that you for example may paint the cylinders with exception of the green parts. However, view of and access to the cylinders must, always be unobstructed so that the cylinder pressure can be inspected and the cylinders replaced when needed.
  • Can the pressure cylinders explode?

    No, they cannot. All Fire Eater pressure cylinders are equipped with a safety seal which relieves the pressure in the cylinders if they are exposed to intense heat.
  • Must the room be abandoned during extinguishing?

    Yes, even though INERGEN® is safe for people, it does not mean that you should stay in the burning room while extinguishing is taking place. A fire may produce various sorts of hazardous vapours. So you must always leave the room and close the doors when a fire starts.
  • What happens when the system is activated?

    When a fire is detected, the system’s control panel releases INERGEN® into the protected room via the nozzles. The pressure from the extinguishing agent and the construction of the nozzles create turbulence in the room which increases the efficiency of the extinguishing system. When the system discharges, the temperature will typically fall 3 or 4 degrees.

    There is no loss of visibility during discharge, which makes evacuation of people possible.

  • When can I re-enter the room?

    When the extinguishing system has been released, you can enter the room once no more extinguishing agent is released from the nozzles, in order to check that the fire has been completely extinguished.

    The doors must remain closed the entire time.
    Otherwise the system may not operate correctly.